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Confirming a User Registration Takes 5 Minutes

Posted: March 7, 2017 at 9:23 am

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Brent Vincent

March 7, 2017 at 9:23 am

Hey all,

We’ve had some reports recently that when a user registers for event once they click “Confirm Registration” it is taking 5 minutes to get to the payments page. I’ve tested this myself and seen that it is the case.

Also, when you try to add an attendee to an in WP Admin it never properly goes through. The user registration email is send out, but eventually it just goes to a 404 page, but that’s only after about 10 minutes.

The strange thing is that it all works fine locally. I downloaded the site, and set everything up in MAMP, and had none of the same problems.

There has been some custom modifications done to the plugins (not by me) so that could be part of the problem, but I’m really not sure where to start looking seeing as it is working locally.


Brent Vincent

March 7, 2017 at 9:23 am

Using EE3 btw


Lorenzo Orlando Caum

  • Support Staff

March 7, 2017 at 9:36 am

Hi Paul,

I’m reviewing your request now and I’ll follow up in a few minutes. My next reply will be to your email address starting with your first name.

Thanks


Lorenzo

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