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Confirmation emails sending before payment

Posted: July 8, 2014 at 8:38 pm


Tom McKenzie

July 8, 2014 at 8:38 pm

I have a problem with confirmation emails sending before payment, even though I’ve set ‘Send confirmation emails before payments received’ in general settings being set to ‘No’. Any other things I’ve missed?

Also, is there a way to turn off administrator confirmation emails? We have 300 people registering for an event and don’t want emails from them all.

Using EE3


Lorenzo Orlando Caum

  • Support Staff

    •

July 8, 2014 at 8:42 pm

Hi Tom,

Are you running the latest software?

You can currently turn off admin emails. However, you could setup a filter in your email account to archive them from your inbox.

—
Lorenzo


Tom McKenzie

July 8, 2014 at 8:52 pm

Thanks. I’ve done a test run and it is no longer happening, so it seems to have sorted itself. How do I go about turning off admin emails?


Dean

July 9, 2014 at 1:40 am

Hi Tom,

I think Lorenzo’s post contains a typo, it should read “you can’t currently turn off the admin emails”.

The support post ‘Confirmation emails sending before payment’ is closed to new replies.

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Updated by  Dean 9 years, 9 months ago ago

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