Support

Home Forums Event Espresso Premium Confirmation emails

Confirmation emails

Posted: February 21, 2014 at 9:53 am

Viewing 3 reply threads


Doug Esselburn

February 21, 2014 at 9:53 am

When a registration is complete. EE sends out two emails a generic confirmation email and also the editable registration email. How can I edit EE so that it does not send out the generic confirmation email and only sends the custom email.

I am sending registration emails before payment is made.
Running EE 3.1.36

Thanks


Tony

  • Support Staff

February 21, 2014 at 10:08 am

Hi Doug,

The ‘generic confirmation email’ sounds like it may be the admin email.

Does the generic email look similar to this? http://take.ms/EyBlG
If so that is the admin email, currently there is no option to disable this email.

However that email is only sent to the event admin, so currently if you are testing the registrations with the same email as the event admin, you’ll receive both, normally you will only receive the admin email and attendee their registration email.

Hope that helps.


Doug Esselburn

February 21, 2014 at 10:18 am

yes is does

thanks


Tony

  • Support Staff

February 21, 2014 at 10:21 am

No Problem at all 🙂

If you have any other question just let us know.

Viewing 3 reply threads

The support post ‘Confirmation emails’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso