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Confirmation Email Spacing Issues

Posted: September 13, 2014 at 2:40 am


Hadley Kia

September 13, 2014 at 2:40 am

Hi There,

Whenever I write up a custom confirmation email for an event, it automatically adds a lot of spacing to the email. For example, here is what the email looks like once this happens:

https://i.imgur.com/Vm1zGim.png

What can I do to prevent it from adding so much spacing, so that it looks like how I entered it when it’s actually sent? Like this (generated from a different plugin):

https://i.imgur.com/MhZoYeF.png

Thanks,

Hadley


Dean

September 15, 2014 at 3:51 am

Hi,

Can you screenshot or pastebin the HTML for the email please?


Hadley Kia

September 15, 2014 at 3:54 am

Sure, http://pastebin.com/6Dg5PXkB


Dean

September 15, 2014 at 4:18 am

Thanks for that.

OK, so when you add in the P tags it adds in additional BR tags for some reason. If you swap to the VISUAL editor in the custom email and then swap back to TEXT, you will see the P tags are stripped out. This is in fact a good thing, as WordPress will auto format it and you will get the desired results.

In short, don’t add in P tags, WordPress will do it for you.

Screenshot http://take.ms/TOf5j


Andrew Dunn

September 24, 2014 at 2:26 am

I have a full HTML template.

I got by this by using Advanced TinyMCE and turning off add <br/> and <p> tags within the options. I also fully minified my HTML and pasted it into the Text pane, and avoided the Visual editor at all costs.


Dean

September 24, 2014 at 4:13 am

Thanks for sharing Andrew and yes the Visual editor can be a bane more often than not.

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