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confirmation email and multiple registrants

Posted: January 13, 2015 at 8:13 am


Bruce

January 13, 2015 at 8:13 am

Hi there,

I need to include all the primary and additional registrant information (personal info, plus custom question groups) in the payment pending confirmation email.

I can see that there are email tags for the primary recipient, but none for the additional recipients. How do I display all the info the customer has just entered, for all the registrants on the registration?

Many thanks,
Bruce.


Tony

  • Support Staff

January 14, 2015 at 11:31 am

Hi Bruce,

Is this for the Event Admin, Primary Registrant or both contexts?

By default those messages should contain the personal info questions, but not the custom questions. So just to check before we get into this, are you receiving an email with the Personal info for each of the registrants? Such as this – http://take.ms/BRytj

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