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Confirmation E-mail not send

Posted: April 30, 2015 at 6:01 am

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Kendra Borgen

April 30, 2015 at 6:01 am

Hello, I am not sure why the confirmation e-mail wont send.
I browsed older topics and used the Check Email plugin. That does send e-mails correctly.
Any tips?


Tony

  • Support Staff

April 30, 2015 at 8:15 am

Hi Kendra,

The messages are triggered on the thank-you page when you finalize the registration.

Can you link me to one of your events so I can run a test registration please?

Also if you go to Event Espresso -> Messages.

Do you see a list of active message types there? Something like this – http://take.ms/Pt95j


Kendra Borgen

April 30, 2015 at 8:34 am

Hello Tony,
Here is a a link to one of my events.

Yes i see a big list in Event Espresso -> Messages


Jonathan Wilson

April 30, 2015 at 1:42 pm

Hi Kendra,

I just ran a test registration and did not receive an email. There seems to be an issue with you mail server. Can you try using a plugin like WPMandrill to see if this clears it up?

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