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Confirm Email Address

Posted: April 1, 2020 at 7:13 am


TownCountry

April 1, 2020 at 7:13 am

In the cash out process we have the field “Confirm Email Address” that we do not want to have. It is shown in the question group “adress”, but we do not have configured it like this and we can not change it.


Josh

  • Support Staff

April 1, 2020 at 7:15 am

Hi,

You can go to Event Espresso > Registration Form > Question Groups and edit the Address Question group, then uncheck the box next to “Confirm Email Address”. Then click Save.


TownCountry

April 1, 2020 at 8:14 am

That is the problem. There is no question “Confirm Email Address” to uncheck…


Josh

  • Support Staff

April 1, 2020 at 8:16 am

You go to Event Espresso > Registration Form > Question Groups and edit the Personal Information Question group. Assign the question to the Personal Information group, then save, then un-assign (uncheck the box) then save.


TownCountry

April 1, 2020 at 9:10 am

It is in no Question Group. It is even not in the list of Questions of the Question Group…


Tony

  • Support Staff

April 1, 2020 at 9:33 am

Hi there,

We’ve managed to reproduce this but will need a little time to investigate/fix.

In the meantime, if you add this snippet to your site:

https://gist.github.com/Pebblo/8d50e77a9edaced9624da89883c74563

It will force the email confirmation question field to be visible in the Address info question group, add the snippet, edit the address group and uncheck that question then save. Then remove the snippet from your site again.


TownCountry

April 1, 2020 at 11:31 am

Thanks, it worked!


Josh

  • Support Staff

April 1, 2020 at 1:49 pm

The latest release of EE4 (version 4.10.6.p) fixes the issue reported here.

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Updated by  Josh 1 month, 3 weeks ago ago

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