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Combining Emails

Posted: March 23, 2018 at 6:25 pm

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Ash

March 23, 2018 at 6:25 pm

Currently when a user signs up and pays for an event he gets 4 emails:
1. WordPress Account Creation Email
2. Registration Confirmation Email
3. Payment Confirmation Email
4. Ticket notification

Is there a way to send emails 2, 3 and 4 in one email? If so, how do you configure this?

I am guessing there is no way to include email 1 in the email? Or is there?

Thanks,
Ash


Tony

  • Support Staff

March 26, 2018 at 5:15 am

Hi Ash,

Is there a way to send emails 2, 3 and 4 in one email

Sort of, the payment confirmation (3) is specifically for the current payment being made, whilst the Reg Approve (1) and Ticket Notification (2) are based on the registration.

You can disable both the Payment Received and Ticket Notice message type that EE sends and include some additional shortcodes within the ‘Registration Approved’ message to include some of the details sent in the others such as the Tickets URL and Last Payment Amount and TXN ID so it depends on the specific details you need.

Some users disable the payment received email and don’t use the details from there are all, others want all of them.

If you let me know which specific details you want to include in the Reg Approve message I can guide you through setting that up further.

I am guessing there is no way to include email 1 in the email? Or is there?

No, its sent by WP when the account is create and is separate from EE’s message system.

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