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collection fatal error when updating EE 4

Posted: August 2, 2018 at 11:35 am


Joan Stromberg

August 2, 2018 at 11:35 am

Has this bug been fixed? I need more direction than this answer. I can’t access my wp-admin panel to make any changes because this error prevents any access to the panel. Please help, or give instructions to revert back to a version that doesn’t have this bug.
Thank you!

frwd:>>>Josh

Support Staff

June 27, 2018 at 3:54 pm

Hi there,

I’m sorry for the trouble.

Until they can get that bug fixed, what you can do is delete the site’s
ee_pers_admin_notices option from the wp_options table. That will remove the condition that’s throwing the fatal error.<<<


Josh

  • Support Staff

August 2, 2018 at 12:04 pm

Hi Joan,

We can help clear the error if you can complete this secure form:

https://eventespresso.com/send-login-details/

The support post ‘collection fatal error when updating EE 4’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 2 weeks, 3 days ago ago

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