Support

Home Forums Ticketing Add-on Cocoa Error 3840 (2)

Cocoa Error 3840 (2)

Posted: November 12, 2014 at 6:41 pm

Viewing 1 reply thread


Joshua Hay

November 12, 2014 at 6:41 pm

Hey there,

I’ve been throughout all your threads for this issue and cannot seem to pinpoint the problem. A client has an event tomorrow evening and I cannot get either the Android app or the iOS app to co-operate. I can see the API results, claims success… but the apps won’t log in. I’ve increased server memory limit to 256MB and everything. My config is below. please advise 🙂

3.1.36.6.P
WordPress version WP 4.0
Installed plugins
Gravity Forms by rocketgenius version 1.8.19,
Easy Twitter Feed Widget by DesignOrbital.com version 0.2,
Event Espresso – MailChimp Integration by version 1.2,
Event Espresso – Social Media by Event Espresso version 1.1.7.p,
Event Espresso – Ticketing by Event Espresso version 2.1.p,
Event Espresso by Event Espresso version 3.1.36.6.P,
Force Regenerate Thumbnails by Pedro Elsner version 2.0.3,
Gravity Forms MailChimp Add-On by rocketgenius version 3.0.1,
Gravity Forms PayPal Standard Add-On by rocketgenius version 2.2,
WPBakery Visual Composer by Michael M – WPBakery.com version 4.1.3,
Revolution Slider by ThemePunch version 4.3.8,
X – Shortcodes by Themeco version 2.3.1
Settings
Home URL http://www.manitobaliberals.ca
Site URL http://www.manitobaliberals.ca
Registration Pages
Event Page #753 – http://www.manitobaliberals.ca/event-registration/
Payment/Thank You Page #754 – http://www.manitobaliberals.ca/thank-you/
Transaction Notification Page #756 – http://www.manitobaliberals.ca/transactions/
Cancel Return Page #755 – http://www.manitobaliberals.ca/registration-cancelled/
Server Environment
PHP Version 5.4.25
Server Software Apache
WP Max Upload Size 64 MB
Server upload_max_filesize 64 MB
Server post_max_size 64 MB
WP Memory Limit 256 MB
WP Debug Mode No
Espresso Logging Log directory is writable.
PHP Sessions
Session save path /tmp is writable.
Session name PHPSESSID
Remote Posting/IPN
fsockopen/cURL Your server has fsockopen and cURL enabled.

  • This topic was modified 10 years ago by Joshua Hay.
  • This topic was modified 4 years, 9 months ago by Garth.


Josh

  • Support Staff

November 12, 2014 at 7:18 pm

Hi Josh,

I checked your site and viewed the page source in the browser, as well as the json api public link and I’m seeing some unusual whitespace being output before any content. Here’s a screenshot with the whitespace outlined in pink.

That whitespace may be contributing to the errors you are seeing. The quickest way to find out what could be adding the whitespace is by temporarily switching to a default WordPress theme and deactivating all non – Event Espresso plugins, then check again.

Viewing 1 reply thread

The support post ‘Cocoa Error 3840 (2)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso