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[CO_EMAIL] not correct

Posted: November 16, 2020 at 4:39 pm


whiscreative

November 16, 2020 at 4:39 pm

Hi,
Recently a lot of my clients customers have been emailing my email address with questions, and today one of these customers forwarded me their event registration email and in the contact info was my email address.

So I logged into the site to fix, and I checked the email settings and it says the Contact info is set to [CO_EMAIL]

But in the setting the Primary Contact Email is the clients email (not mine), so I don’t see how its pulling my email address other from the main wordpress admin, i also checked the “event author’ and these are also all set to be the client.

So I am at a loss? and really need to remove my email from showing


Tony

  • Support Staff

November 17, 2020 at 3:18 am

Hi there,

Which section are you checking for ‘Contact info’?

I’m assuming you are checking the Registration Approved message template and looking at the ‘Registrant’ context?

(Event Espresso -> Messages -> Default Message Templates -> Registration Approved -> Edit Registrant)

If so what shows in the To and From fields?

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Updated by  Tony 2 weeks, 1 day ago ago

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