Support

February 7, 2022 at 4:38 am

Hi there,

Officially Event Espresso does not separate the payee from the ‘Primary Registrant’ (the first registrant of the group) so some of what you are doing above actually does a little more than you realise within EE.

For example:

The current setting is as follows : auntie will appear as attendee (#1). She’s not attending the camp.
But it’s ok : you can erase her name and just list Jack and Mike as attendees.

If you edit the contact details linked to a registration, you are editing the contact itself (not just the registration) and it will change for every registration assigned to that contact.

So say that user has register multiple groups previously and you now go in an edit the registration, if that registration was assigned to a contact that had been created previously, when you change it you’ve just changed the name on all of the past registrations.

Only now, Auntie Jane appears nowhere. Except in the WP accounts as she created her account. But the WP account does not relate to her orders. You can’t see her order history.
The order history, in “transactions”, is related to a kid.

You need to be careful here, I assume you are using the WP User integration add-on?

(I’ll go into more details on this, just want to confirm first)

How could I do to have a clear view/separation between the person who pays vs. the attendees ? This could be useful when people who booked and paid ask for invoices but they were not the attendees.

The ‘correct’ way to do this within Event Espresso is to create a separate ‘Payee’ question group and collect the Payee details through those custom questions, then pull those custom questions into the invoice. But again, its not really an official method as EE currently does not split the primary registrant from the payee.