Support

Home Forums Event Espresso Premium Clicking register and payment buttons goes to the footer of the next page

Clicking register and payment buttons goes to the footer of the next page

Posted: September 10, 2019 at 1:02 pm


polite

September 10, 2019 at 1:02 pm

Hello. On this website, when registering for classes/events, the next page shows up at the footer, so you have to scroll up to see the registration form or payment options.

What do I need to do to make the forms display at the top of the page, not the footer. For example, just select “1” and then “REGISTER NOW”, the Registration page then displays and pops down to the footer, you have to scroll all the way up the page to the top. How can I fix it so it goes to the top of the page correctly?
https://www.polite.com/available-classes/3rd-4th-grade-saturday-workshop-los-altos-2/

Thanks.
Janine.


Josh

  • Support Staff

September 10, 2019 at 1:59 pm

Hi Janine,

I checked, and from what I can see, the “Recent Blog Posts” widget is interfering. Normally the #checkout division will be placed right at the top of the form, but on your site it’s getting placed at the top of the Recent Posts Widget. The Recent Posts Widget appears to be firing the WordPress
loop_start action, which is unusual for a widget to do that.

Quite likely the simplest way to work around this would be to go in and edit the /class-registration-checkout/, select the html editor option, and add the following html code just before the [ESPRESSO_CHECKOUT] shortcode:

<a id="checkout" style="float: left; margin-left: -999em;"></a>


polite

September 10, 2019 at 3:01 pm

Where is /class-registration-checkout/ located?

What file in what directory?

Thank you.


Josh

  • Support Staff

September 10, 2019 at 3:07 pm

It’s not a file. It’s a page on your website. It’s the page that has the [ESPRESSO_CHECKOUT] short code on it.


polite

September 10, 2019 at 3:09 pm

Yes got it thank you and it works. Thanks a lot.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  polite 1 week, 1 day ago ago

Topic Tags

Notifications

This topic is:
pending
Do NOT follow this link or you will be banned from the site!