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mgbrattland
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October 7, 2024 at 7:47 pm
I see others have had this issue and I tired the permalink deal. No difference. When you click to register it takes you to a page for checkout that is not there. Help. Need assistance. Used this software for numbers of events never an issue
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Tony
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October 8, 2024 at 4:01 am
Hi there,
Can you link me to an event to test this? I’ve tested an event on the site linked to your license but the checkout worked there.
When does it show the page isn’t available? Is it after selecting the tickets so you would normally see a registration form? If so then it sounds like your checkout page has been trashed or set to private, you can confirm that by going to Event Espresso -> General Settings -> Critical pages.
What does it show for shortcode and page status under ‘Registration Checkout Page’?
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mgbrattland
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October 8, 2024 at 8:33 am
About an hour after I posted this help request, I discovered the issue which was trashing the checkout and other required page month ago durng My work to clean out old events before I built this one. Once I restored both it worked as advertised. Thanks for the response. thanks you
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Tony
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October 8, 2024 at 8:43 am
Awesome, I’m glad you found the cause 🙂
Any further issues just let us know.
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