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Checkout Won't accept customer address

Posted: November 6, 2023 at 8:30 am

Viewing 4 reply threads


HonorFltNtwrk

November 6, 2023 at 8:30 am

registrant can’t get their address to take. Legit address. US postal bringing mail for last 3 years. Multiple browsers and devices – same error – says address is incorrect. Willing to share address in private email, but not public forum.


Tony

  • Support Staff

November 6, 2023 at 6:58 pm

Hi there,

Can you link me to the event so I can test a registration?

If you can send the details to support[at]eventespresso.com I’ll take a look.


HonorFltNtwrk

November 7, 2023 at 5:17 am

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Rio

  • Support Staff

November 7, 2023 at 8:04 pm

This reply has been marked as private.


HonorFltNtwrk

November 8, 2023 at 5:57 am

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Rio

  • Support Staff

November 10, 2023 at 5:13 pm

Sorry, i was not able to check it. It seems the your site blocked PH address.

thanks


HonorFltNtwrk

November 21, 2023 at 11:12 am

This reply has been marked as private.


Rio

  • Support Staff

November 21, 2023 at 10:53 pm

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