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Hi, We are getting confusion from our users when it comes to the last steps in the checkout process. The user’s payment will process, but when the pop up shows notifying them of this success – they think an error has occurred. Below is a screenshot of the two pop ups that display when a user has successfully paid, but has not yet been routed to the success/thank-you/receipt-confirmation page.
So my specific questions are this… 1) How can I change the text for the first pop up message (both the accepted payment and declined payments message)? 2) How do I remove the second message that reads “Please wait while we process your registration. Thank you for your patience.”, and switch this out to be the spinning COG wheel that I see being used throughout the plugin. The above two steps would solve our user’s confusion. The spinning cog wheel would only show if the payment was accepted – so the user would know they were waiting and then there would only be two possible messages that could be shown. “Your payment was declined.” or “Your payment was accepted”. Does all of this make sense? How can I make this happen? Thanks for your help! |
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