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evlhalf
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November 5, 2016 at 7:53 am
Having an issue where after entering attendee information system is not continuing on to payment options screen. After attendee info is entered and proceed to payment button is selected system does not go to payment options but instead displays the attendee screen without data entered.
http://endurancefactor.com/events/evl-half/
I have pay by invoice and bank selected currently as options.
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Josh
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November 7, 2016 at 7:53 am
Hi there,
I checked your site and there’s a JavaScript error being thrown on the registration checkout page, which is likely breaking scripts that run later on the page (including the validation scripts that Event Espresso uses to help with validating the form fields). Here’s the error:
TypeError: $("#rotator").cycle is not a function. (In '$("#rotator").cycle({
Can you try temporarily removing that script to see if that helps?
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evlhalf
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November 11, 2016 at 7:07 am
I disabled the script and registration was working for a while. But having the same issue where it is not completing.
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Lorenzo Orlando Caum
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November 11, 2016 at 7:51 am
Hello,
I’m seeing an error related to typekit.
Do you have a plugin that adds that functionality to your site?
If so, could you try deactivating that plugin?
—
Lorenzo
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