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Checking if EE4 will meet my needs

Posted: July 9, 2015 at 4:48 am

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James Tyrrell

July 9, 2015 at 4:48 am

I run a language school in France. I just need to check a few requirements of payments and booking to see if EE4 is what we need.

We don’t need every feature (especially on payments) but I want to see how much it can do. All users/students will be registered on the site so there shouldn’t need to be anything but a login required to rsvp on the event pages.

Payments

  • Students can buy a number of tickets to attend group lessons which are organised at regular times every week, each course (event?) you attend will use one ticket.
  • You can subscribe as a member (like a gym) and pay a monthly (weekly?) fee, you get 4 tickets a month. In theory you can only use one a week but we can explain that to customers rather than it being programmed. You have to subscribe for 3, 6 or 12 months. The longer the subscription the lower the monthly fee.

Reservations

  • Each lesson has a maximum number of attendants, but there should be a waiting list, when a enough people are in the waiting list we get notified so we can create a second group at the same time.
  • There should be a calendar of events so it’s easy to navigate and reserve your lessons for the next few weeks.
  • Each user will have tickets (see payment scheme above) we can manually assign those if necessary and deal with the payments with existing system. But only members with tickets can reserve lessons. There might be ex student users and public who can view events but can RSVP.

It would need to have a French / English interface that works with the Polylang plugin.

I can’t think of anything else we’d need, but those are the big requirements.

Thanks in advance for your help!

All the best

James


Dean

July 9, 2015 at 5:37 am

Hi James,

Thanks for your interest in Event Espresso.

Have you checked out our EE4 test drive site? If not head over to http://demoee.org and you can test drive it for free.

Answers to your questions:

Payments

Students can buy a number of tickets to attend group lessons which are organised at regular times every week, each course (event?) you attend will use one ticket.

You can subscribe as a member (like a gym) and pay a monthly (weekly?) fee, you get 4 tickets a month. In theory you can only use one a week but we can explain that to customers rather than it being programmed. You have to subscribe for 3, 6 or 12 months. The longer the subscription the lower the monthly fee.

Event Espresso doesn’t really work this way. Your customers would choose an event (course) and then buy a ticket for that course. Each event could be an individual date OR each event can have multiple dates within it – your choice.

For example, you could have CourseA set so it is for everymonday on the month of August. You can have it so that the customer buys one ticket that covers all those dates, or have separate tickets for each date – again up to you.

There’s no subscription system built in, so they can’t buy X tickets and then use them on any event.

Reservations

Each lesson has a maximum number of attendants, but there should be a waiting list, when a enough people are in the waiting list we get notified so we can create a second group at the same time.

Capacity is built into EE so no problem there.

There currently isn’t a waitlist feature for EE4, but you could set one up with Ninja Forms and a small code snippet (https://gist.github.com/joshfeck/fa7725952e9087c1a781).

There should be a calendar of events so it’s easy to navigate and reserve your lessons for the next few weeks.

We have a calendar addon for that: https://eventespresso.com/product/ee4-events-calendar/

Each user will have tickets (see payment scheme above) we can manually assign those if necessary and deal with the payments with existing system. But only members with tickets can reserve lessons. There might be ex student users and public who can view events but can RSVP.

As mentioned, tickets can’t be assigned that way, though you can add attendees from the admin and set their transaction to paid by assigning a payment such as Cash.

Let me know if you have more questions or need clarification, and please do give EE4 a test drive, it might help clarify if EE4 is suitable for your needs or not.


James Tyrrell

July 9, 2015 at 8:06 am

Thanks Dean!

That was incredibly fast and detailed answer, I’ll have to mull over if I can change our process to fit with EE but it looks like our system is a bit unique :-/.

Thanks anyway, I’ll definitely recommend your plugin to others!

James

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