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CheckIn with mobile App

Posted: February 23, 2015 at 5:12 pm

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Jean-Francois Boucher

February 23, 2015 at 5:12 pm

Hello,

I notice that when a customer is registering with more then one attendee and check im in, all other attendees get’s checked In, is there a option to disable that ? I only want to check in who I have in front of me.

when we use the option to register more attendees in a same registration checkout can we populate primary questions answer to the other attendee? whitout having to re-enter full Informations.

Thank you !


Josh

  • Support Staff

February 24, 2015 at 9:37 am

Hi Jean-Francois,

The mobile app should only check in one ticket at a time. Can you check on something? When people register for this event, are they selecting the number of tickets, or are they clicking on a link to add more attendees? We can investigate further if you can share a link to the event here.


Jean-Francois Boucher

February 24, 2015 at 9:58 am

Hi Josh,

I found my problem, and it is not EE related.

Sorry.


Josh

  • Support Staff

February 24, 2015 at 1:08 pm

No worries!

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