Support

Home Forums Event Espresso Premium Charging tax on tickets

Charging tax on tickets

Posted: June 17, 2019 at 5:45 pm


WomenTalk

June 17, 2019 at 5:45 pm

Is there a setting to have the GST and Province taxes charged on these tickets as this is useless without that?


Josh

  • Support Staff

June 17, 2019 at 5:53 pm

Hi,

There is a setting!

You check the checkbox next to “This ticket is taxable”. Please note, you’ll first need to set up your tax amounts as Default Prices. You’ll make one for GST and one for Province. The Default Prices can be set up in Event Espresso > Pricing.

Here’s a screenshot that shows the location of the checkbox within the advanced ticket settings.

https://slack-files.com/T02SY781D-FKPQP9JF9-b80ea3ab08


WomenTalk

June 17, 2019 at 6:02 pm

Josh for the provincial tax does it just have to match the 2 digit codes?


Josh

  • Support Staff

June 17, 2019 at 6:06 pm

No, you set the tax amount in percentage. So for example if the provincial tax rate is 12%, you input a 12 into the amount field.

Alternatively, you can use a price modifier (percent type) to add tax amounts.


WomenTalk

June 17, 2019 at 6:10 pm

Sorry I guess my question wasn’t clear – in naming the tax codes, do we need the full province name or the 2 digit codes?


Josh

  • Support Staff

June 17, 2019 at 6:24 pm

It doesn’t matter what they’re named.


WomenTalk

June 20, 2019 at 3:28 pm

Josh – I am totally confused. We do events across Canada, so I put in regional tax amounts for each province – and NOW every ticket in every province is being charged for tax for every region?


Josh

  • Support Staff

June 20, 2019 at 4:32 pm

Oh OK. In this case, you do not want to put in regional tax amounts for each province. Event Espresso doesn’t currently support “tax zones”. So in other words, when you set a regional or federal tax, it’s set for any ticket with the “this ticket is taxable” checkbox checked.

What you could do instead is use a price modifier (surcharge type). So for example if there’s a federal rate of 5%, you can set that rate as a tax and check the “taxable ticket” checkbox, but do not set the provincial sales tax as a regional tax. Instead, set a price modifier to the amount of the applicable regional tax to be applied for that ticket.


WomenTalk

June 24, 2019 at 11:29 am

Josh – why when I use the Federal rate and click taxable, does it still charge taxes when a PROMO code is entered with 100% discount? If the ticket and the regional tax are 100% discount (for testing purposes still) Then why is it still charging a federal tax?


Josh

  • Support Staff

June 24, 2019 at 11:52 am

Hi,

It sounds like you need to set up the promotions settings so promotions affect taxes. You go to Event Espresso > Promotions > Settings, then change “Promotions Affect Taxes” to Yes. Then click Save.

The support post ‘Charging tax on tickets’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 5 months, 3 weeks ago ago

Topic Tags

Tagged: 

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!