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Changing what information is displayed when booking "Additional Attendees"

Posted: May 5, 2015 at 1:30 pm

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ferrymancruises

May 5, 2015 at 1:30 pm

Hi.

In EE3, when someone makes a booking for an event, they can add additional attendees.
But all I want them to add is their name.
However, there are fields that are compulsory for additional attendees for things like phone numbers, addresses, email etc which I don’t want or need.

Is there a way to have just the Name Field for additional attendees and nothing else?

I tried changing “Event Questions for Additional Attendees” but to no avail.

Regards
Iain


ferrymancruises

May 5, 2015 at 4:31 pm

Sorry, but I need to modify this question.
We’ve decided that we only need to capture data for the Primary Attendee.
That is, First and Last Name, Phone Number and email address.
For every other attendee, we just need to know numbers of attendees.
In our case, how many Adults, Seniors, Kids aged 4-17, and Kids aged 0-3.

Is this possible?


Lorenzo Orlando Caum

  • Support Staff

May 5, 2015 at 8:07 pm

Hi Iain,

An additional attendee/registrant is considered to be part of the primary registrant/attendee if a name and email is not collected for those additional attendees.

That is, you can collect that information (counts for each age group) via custom questions. However, they will not be listed as additional attendees/registrants in the attendee records screen as Event Espresso won’t have a name or an email for them.

If that will work for your project, then create a question for each age group with a text field via Event Espresso –> Questions.

Then create a new question group via Event Espresso –> Question Groups and enable each of those new questions for this question group and save changes.

From here, you can enable this question group with the new questions in the event editor for the primary registrant/attendee.

Now when a primary registrant registers, they’ll see those questions during registration checkout.


Lorenzo


ferrymancruises

May 5, 2015 at 8:51 pm

Hi Lorenzo.

So let’s see if I understand this correctly.
I have no choice in choosing to omit First name, Last Name and Email Address for “Additional Attendees”, as these a “System Questions”?
These fields will be displayed for “Additional Attendees” even if I don’t want to collect this data.
And even if I edit the Event and choose “No Info Required” for “Additional Attendee Registration Info?”, the customer will still have no choice but to enter (as a minimum) a First Name, Last Name and an Email Address even if they don’t have an email address?

Regards
Iain


Lorenzo Orlando Caum

  • Support Staff

May 6, 2015 at 7:29 am

Hi Iain, for registration purposes a name and an email is required for an additional attendee to be listed in the attendee listings page and in the registrations CSV report.

With your example, you would be collecting a numeric value for each age group. However, this information would be linked to the primary registrant since there isn’t a name and email for these additional registrants.


Lorenzo


ferrymancruises

May 6, 2015 at 3:33 pm

Hi Lorenzo.

Yeah I get it, but there must be a way to manipulate or edit a file or files to make the email field non-compulsory? Then I can add the email field to the new group I created just for the Primary Attendee.

Regards
Iain


Lorenzo Orlando Caum

  • Support Staff

May 6, 2015 at 4:10 pm

Hi Iain, not at this time. An email and a name is the minimum information that can be collected for a separate record to be created.

Otherwise, that information is saved but becomes part of the primary registrants record.


Lorenzo


ferrymancruises

May 6, 2015 at 8:02 pm

OK.
That’s a shame.
I thought for sure I could edit something to make that field non-compulsory.

Regards
Iain

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