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CompassInc
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September 9, 2018 at 7:41 pm
Hey guys
Thanks again for all your help the last time. I have had a few users (people who clearly cannot read instructions) come back to me asking to make the ticket purchase page a bit easier. I am wondering if there is a way to change the areas (e.g. Attendee 1, Attendee 2). It seems to be confusing patrons a bit as it somewhat conflicts with the information they have to place into those areas. I can send screenshots to help explain if that will help.
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Tony
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September 10, 2018 at 3:44 am
Hi there,
Is it just the ‘Attendee 1,2,3’ legends that you want to change?
What do you want to change it to?
You can translate the text used for that legend to change the text but it really depends on what you want to change it to.
Can you post more details of exactly what you want to change, and what you want to change it to?
Screenshots are fine if you want to include those:
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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CompassInc
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September 10, 2018 at 4:04 pm
Hi Tony
Thanks for your quick reply. You can see a screenshot here https://www.compassinc.org.au/wp-content/uploads/2018/09/example.png
Basically what we would like to achieve and the order is:
. The event name at the top (correct)
. The tickets being listed (correct)
. “Attendee 1” changed to “Ticket purchaser details”
. Name and email of ticket purchaser (correct)
. “Attendee 2” changed to “Ticket Details”
. Individual fields where you can then place the following information
Name of Attendee 1 (and next to it in another field) Dietary or Seating Requirements
Name of Attendee 2, (and next to it in another field) Dietary or Seating Requirements
The number of fields would be equal to the number of tickets purchased.
I hope this makes sense. If we had a code of some sort for a layout of this nature, that would suit most if not all the events which we hold.
Thanks again for your time and I hope this is not too difficult.
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Tony
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September 11, 2018 at 4:51 am
The changes your trying to make a drastically different to how EE currently expects the form submissions to be and is not something that can be done easily.
“Attendee 1” changed to “Ticket purchaser details”
This can be done relatively easily using this snippet:
https://gist.github.com/Pebblo/be08247a5599f30c9b26e2e1c4d09f0a
“Attendee 2” changed to “Ticket Details”
This is a considerable change as its more than just text, you’re changing the output completely. Try selecting a total of 4 tickets and you’ll see what I mean as that additional section will be output for each additional ticket selected.
Individual fields where you can then place the following information
Name of Attendee 1 (and next to it in another field) Dietary or Seating Requirements
Name of Attendee 2, (and next to it in another field) Dietary or Seating Requirements
Combined with the change your making above your basically outputting some of the primary registrant questions in the first section, then more in the second which basically completely changes the display strategy EE currently uses and is not something we can provide.
You currently want:
[Purchaser details]
[All attendee details]
What you can do is change the Primary Registrant section to contain both the purchaser and ‘attendee 1’ questions, then collect additional questions in each registrants section of the form.
So you can have:
[Purchaser + Attendee 1 details]
[Attendee 2 details]
[Attendee 3 details]
etc
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CompassInc
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September 11, 2018 at 4:28 pm
Thanks so much Tony. I can understand how these type of changes would be drastic. I really appreciate your responses.
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