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Changing Ticket Size

Posted: August 18, 2015 at 3:27 pm


August 18, 2015 at 3:27 pm

Hello, I’m trying to change the ticket from the standard letter size to 5.5″ x 2″.
I found this in a previous thread:

For the Tickets, you will need to edit the espresso ticketing functions.php. On line 227 there is a commented line

//$dompdf->set_paper(‘A4’, ‘landscape’);

Uncomment it and change landscape to portrait. Only issue with this is the formatting is off slightly. To fix this I edited the simple.css file (the one I was using) to pull the document over slightly.

.outside {
margin-left:-30px; //I added this negative margin

But I can’t seem to find the ticketing functions.php. I’m looking under –> plugin files –> eea-ticketing –> then I don’t see it under core or templates.



  • Support Staff

August 19, 2015 at 4:52 am

Hi Nicole,

It sounds like that previous thread was for EE3, not EE4.

Can you add a link to the thread here please?

Currently there is no way to set the paper size within the EE4 Ticketing Add-on that I can see, I have created a ticket for some developer feedback on this.


August 19, 2015 at 7:41 am

I think you’re right about that thread being for EE3, as it was posted in 2012.


August 20, 2015 at 7:28 am

Hi Nicole,

Yes, that linked forum thread refers to EE3.

Your question has opened up a discussion around this, so while it’s not currently possible to change paper size, we will add this to the feature request list and it may appear in future versions.

The support post ‘Changing Ticket Size’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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