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FalmouthArts
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August 23, 2016 at 8:58 am
I am getting this message on my admin console in WP:
Your support license key is only valid for one domain at a time, and our licensing system has detected that you are using your license key on multiple domains. Please log in to your Event Espresso account to manage your Support License Keys, or if you have concerns, please Contact Us.
The dev URL for our site was dev.falmoutharts.org, that’s what we registered with EE. Now that the site has been launched, its domain is falmoutharts.org. What should I do to ensure that our license key is valid so we don’t get this error message any more?
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Tony
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August 23, 2016 at 9:22 am
Hi there,
I have reset your license key.
You’ll need to go to Event Espresso -> General Settings.
Remove the license key (cut), save the settings, replace the key (paste) and save the settings once more. Be sure to check for whitespace before/after the key before saving.
You will also receive an email with these instructions.
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