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NZACS
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February 25, 2024 at 1:37 pm
Hi there,
I have just changed the default invoice template to include Company Name by adding the field [PRIMARY_REGISTRANT_ANSWER_*COMPANY], and I have also set up custom invoices using the same information. I have double checked the Admin Label for my field and it is COMPANY
However the field is not showing up on my invoices, either global or custom. What am I doing wrong?
Thanks,
Nicole
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Rio
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February 25, 2024 at 7:16 pm
Can you fill this form? https://eventespresso.com/send-login-details/
btw, if they don’t have answer, this wont show up. Let me check if there’s anything we missed here.
thanks
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NZACS
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February 25, 2024 at 7:41 pm
Hi Rio,
I know if they don’t fill in that field it won’t populate, but this one has it, and we have also tried to redo their registration still with no results. I’ve also done 3 test registrations, all with company name, none of which worked either.
I’ll send you the form now, good luck!
Nicole
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Rio
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February 25, 2024 at 8:40 pm
Do you have particular registration that i can check. You can mark your reply as private.
thanks
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NZACS
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February 25, 2024 at 8:55 pm
This reply has been marked as private.
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Rio
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February 26, 2024 at 2:31 am
Did answer your email but will paste it here.
The shortcode should be [PRIMARY_REGISTRANT_ANSWER_*Company Name]. You have to put the title Question Text or title after the * asterisk.
thanks
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