Support

Home Forums Event Espresso Premium Changes to existing events not saving

Changes to existing events not saving

Posted: January 12, 2022 at 1:53 pm

Viewing 2 reply threads


naturebus

January 12, 2022 at 1:53 pm

I am having an issue with trying to make edits to events that I’ve already created. I try to change the wording of an event’s title, text/content in the description, etc… then I click “update”… the page reloads and shows none of the changes I just made.

I have purged the cache plugin and cleared my browser cache and cookies, but it did not solve the problem.

Thank you in advance for your assistance.


Garth

  • Support Staff

January 12, 2022 at 2:47 pm

These situations where data will not save or retrieve new data to the website are almost always caused by caching policies at the server level or by a caching plugin.

Try disabling all caching plugins and try Event Espresso again.


Garth

  • Support Staff

January 12, 2022 at 2:56 pm

If you find out which caching plugin was causing the issue, please let us know so other people using GoDaddy hosting can know what the problem was.

Viewing 2 reply threads

The support post ‘Changes to existing events not saving’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso