That appears to be the output of the [LINE_ITEM_DESCRIPTION], which its output cannot be changed.
What you could do there is remove the [LINE_ITEM_DESCRIPTION] from the [TICKET_LINE_ITEM_LIST] section, then replace with either the [TICKET_NAME]
or the [TICKET_DESCRIPTION] shortcode. Then update the ticket within the event editor to have the appropriate ticket name and/or ticket description.
Thank you, I think with that workaround we’re okay
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