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Change Site Active On

Posted: September 10, 2013 at 1:24 am

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Peter Lundström

September 10, 2013 at 1:24 am

We need to change the site name on which the event espresso license key is active. Currently it points to a site we dont have EE. I cant find how to do?


Tony

  • Support Staff

September 10, 2013 at 2:08 am

Hi Peter,

You license key has been reset. Place the license key in you new site and save options.


Peter Lundström

September 11, 2013 at 3:07 am

I have placed the license key in my new site, mittmediacenter.se, and deactivated EE on the old site, regionvasterbotten.se, but it still says: Active on: regionvasterbotten.se


Tony

  • Support Staff

September 11, 2013 at 3:14 am

Hi Peter,

You key has been reset again.

Please remove the key from the new site. Save the options. Replace the key and save the options again.


Dean

September 11, 2013 at 3:25 am

Hi Peter,

Currently it is not active. Please check the new site to make sure the key is there and that there are no spaces before or after it.

Then re-save the settings. Leave it a few hours and it should kick in. If not please advise and we may need to take a look at the site.

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