Support

Home Forums Event Espresso Premium Change Registration after Submitting

Change Registration after Submitting

Posted: January 27, 2015 at 1:13 am


bundfeg

January 27, 2015 at 1:13 am

Hi folks,
I am using EE4 (4.4.8.p) on WordPress 4.1.
I need EE for an event, where one group leader can register his group. And after the registration he needs to have the ability to change the data of the registrants, if – however – someone doesnt make it, or someone new wants to join the group.
There is a discount until one month before the event, and we need the numbers, so we can’t let them wait to register, until they know the registrants for sure.
Do you get the problem? Sorry, I am from Germany, and it’s even complicated to explain in german 😉

Thank you, for your help,
Chris


Dean

January 27, 2015 at 3:34 am

Hi,

You can add this shortcode [FRONTEND_EDIT_REG_LINK] to the Attendee List section of the messages. Just remember to add [ATTENDEE_LINK] to the event list section otherwise you won’t see anything.

This will give the attendee a link to which they can update their details.


emarienborg

January 27, 2015 at 11:03 am

Can the attendee also change the number of people in his registration from that link? For example if he initially registers himself and two more people, but later finds out he wants to bring yet another one, making the total number of people in that group four?

(I need this functionality too, so just want to listen in on this thread. Thanks :))


Lorenzo Orlando Caum

  • Support Staff

January 27, 2015 at 12:52 pm

Hi, that is possible if the registrant is the primary registrant.

Note: this can be used for editing the contact information and custom questions. It will not allow them to change their ticket / pricing option.

If that is needed, then an event admin would need to cancel the registration through the WP dashboard and add a new one through Event Espresso –> Events. Then hover over the name of an event and click on Registrations.

On the next page you’ll need a add new registration button at the top of the screen. Click on that button and then add the new registration.


Lorenzo


emarienborg

January 28, 2015 at 3:00 am

Hi,

just tested on 4.5.0-beta32.

It does allow me to edit the information submitted, but it does not allow me to add or remove participants from the group, as I asked.

Hope this becomes a feature at some point, though 🙂


bundfeg

January 28, 2015 at 3:57 am

Hi,
i had to translate a lot of the mails, so i just got to testing now. Unfortunately we really need adding registrants to existing groups.
But thanks for the hints 🙂


Lorenzo Orlando Caum

  • Support Staff

January 28, 2015 at 10:05 am

Hi, the scenario with adding or removing attendees would require the registration to be cancelled and a new one created.


Lorenzo

The support post ‘Change Registration after Submitting’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 4 years, 4 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!