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Wim Brouwer
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April 8, 2015 at 12:09 pm
We use EE3 and we have an event of 2 days where people can order tickets for 1 or 2 days as ticket option (extra day is much cheaper). There is also a question that asks which day they want to come, day 1, day 2 or day 1 and 2.
Now we have a problem with the scanning because quantity is 1 and so they will only get access the first day.
Is it possible to change the quantity in bulk from 1 to 2 when the answer to the question is day 1 and day 2? They all pay in advance, so this is not the problem. Or can we do this in mysql just before the event?
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Wim Brouwer
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April 8, 2015 at 5:33 pm
am I banned for answering?
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Dean
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April 9, 2015 at 3:34 am
Hi Wim,
am I banned for answering?
Not sure what you mean by that, but your account is not blocked in any way.
Regarding your question, in EE3 it’s definitely not going to be easy to resolve. You are more than likely going to have to change the database for the attendees accordingly, which is not really a safe way to handle it. Or manually mark the attendees as not checked in, via the admin, after the first day is over. This will allow their tickets to be re-scanned.
While it mat not be an option currently, swapping to EE4 would resolve the issue elegantly as EE4 uses datetimes, so you could have 3 tickets, 1 for day 1, one for day 2 and 1 for both days, and the system would know if the ticket is valid for those days or not.
Does that help? Let me know if you have any other questions regarding this.
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