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Change primary attendee on a transaction

Posted: October 24, 2017 at 7:49 pm


Philip Reid

October 24, 2017 at 7:49 pm

Hi, Am looking for a process to change attendees on a completed (and paid) transaction. We would like to cancel a registrant and add another to the same transaction. Currently if we cancel a registrant, the transaction will say it is OverPaid… but we are unable to add an new registrant to that Transaction.

We do not wish to simply change the name of the registrant as this will change Contact Details in Infusionsoft.

Nor do we want to create a new transaction, as this will create a new invoice in Xero.

Thanks

Philip


Josh

  • Support Staff

    •

October 25, 2017 at 7:18 am

Hi Philip,

You could temporarily deactivate the Infusionsoft integration add-on and the Xero integration, make the edits, then reactivate the integrations.

The support post ‘Change primary attendee on a transaction’ is closed to new replies.

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Status: closed

Updated by  Josh 6 years, 6 months ago ago

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