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Change host and no longer receive emails

Posted: July 30, 2014 at 9:26 am

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Clair Mason

July 30, 2014 at 9:26 am

Hello everyone,

I recently moved my webpage from a shared host to a VPS. Everything else is working great and the performance has greatly improved, However customers are no longer receiving conformation e-mails for the events they sign up for. Also I am no longer receiving e-mails confirming someone has signed up for event XXXX. Some guidance would be appreciated.

Thank you.


Tony

  • Support Staff

July 30, 2014 at 9:54 am

Hi Clair,

Can WordPress send emails?

You can use a plugin such as Check Email to send a test email.

Event Espresso passes the emails to wp_mail() which basically passes the email onto your server. So if WordPress can not send emails, neither can Event Espresso.


Clair Mason

August 5, 2014 at 8:59 am

It was on the server side. Thank you for you quick response tony

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