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David
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September 25, 2014 at 10:38 am
You really, REALLY need to add back the ability for administrators to change the amount due for a particular registration in EE4. It used to be there. Now that I can’t change it, it is causing ALL kinds of problems with our participants. Things change, we make particular arrangements with a participant (reduced fees), they register for the wrong price level but need to keep the same registration numbers because the government system has already cut the check, etc. Not to be too dramatic, but this detail might become a deal-breaker for using Event Espresso for our events.
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Lorenzo Orlando Caum
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September 25, 2014 at 1:43 pm
Hi David,
The Apply Payment button can be used to adjust the amount due. Here is an example:
http://cl.ly/image/3V3A3W1G1L0X
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Lorenzo
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David
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October 1, 2014 at 8:41 am
Lorezo – thanks. Tried this – something weird happened in the math. $195 price, took $100 off, and it now says the total due is $200 and there is a $5 balance. I can send you a screenshot if you would like to see it.
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Lorenzo Orlando Caum
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October 1, 2014 at 8:57 am
Hi there,
Could you please create a temporary WordPress admin login so we can take a closer look at this issue?
Please share that temporary login through the secure link below:
https://eventespresso.com/send-login-details/
To prevent delays in troubleshooting, be sure to double check your information on the form before submitting.
The submit button for the form appears at the end of the form.
Again, please ensure that the temporary login works.
Thank you.
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Lorenzo
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