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Cart not correctly adding up – large totals

Posted: May 16, 2013 at 8:23 pm

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J

May 16, 2013 at 8:23 pm

Hi there

We have newly installed Event Expresso v3.1.32.2.P with Multiple Event Registration v1.0.4 . ( see event registration page http://forexmerc.ru/seminar-registration –  site development in progress)

We’re getting incorrect totals which end up being pretty large (eg 2000095.00) in the cart. We’ve looked at some previous support pages but haven’t managed to implement a lasting fix.

Can you suggest a fix?  Regards, Joe


Josh

  • Support Staff

May 17, 2013 at 8:08 am

Hi there,

It doesn’t look like the cart links are set up correctly. The add to cart links added to the event’s description do not have an event_id assigned to them. This will work okay if the descriptions are turned off for the event list, but will break the cart links if they’re displayed within the event description on the event list page.

The other thing to check is the add to cart links in the footer of each event item in the event list, normally these do not automatically redirect to the cart. Has this been customized? If so, it may help to change this back to the default.


J

May 29, 2013 at 6:06 pm

Thanks – have resolved this. Regards, Joe

 

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