Home Forums Event Espresso Premium Can't Update to New Version (3.1.26.P)

Can't Update to New Version (3.1.26.P)

Posted: August 9, 2012 at 12:55 pm


August 9, 2012 at 12:55 pm

I don’t have an option to update in from the plugin page, and I have already tried deactivating and Adding the updated version by uploading the zip file.

Is there anything else that I can do?

Also, I am still eligible for upgrades, and have the correct license key on the General Settings page for my website.

This is the message I am getting, despite the fact that I only have EE installed on one website:

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain”

Website is


  • Support Staff

August 9, 2012 at 1:10 pm

I’ll reset your key for you. Can you try re-entering the key from your account page in the Event Espresso>General Settings page, then save?


August 9, 2012 at 1:18 pm

Worked like a charm. Cheers.

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