Can't Update to New Version (3.1.26.P)

Posted: August 9, 2012 at 12:55 pm

August 9, 2012 at 12:55 pm

I don’t have an option to update in from the plugin page, and I have already tried deactivating and Adding the updated version by uploading the zip file.

Is there anything else that I can do?

Also, I am still eligible for upgrades, and have the correct license key on the General Settings page for my website.

This is the message I am getting, despite the fact that I only have EE installed on one website:

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain”

Website is woodstockartglass.com

Josh

Support Staff

August 9, 2012 at 1:10 pm

I’ll reset your key for you. Can you try re-entering the key from your account page in the Event Espresso>General Settings page, then save?

woodstockartglass

August 9, 2012 at 1:18 pm

Worked like a charm. Cheers.

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Can't Update to New Version (3.1.26.P)

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