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Can't update Events Table View Template & Grid View Template

Posted: November 26, 2014 at 12:06 pm


Joseph Guarino

November 26, 2014 at 12:06 pm

Hello,

As of today there were 3 listed upgrades on my EE 4.x (4.4.5p) site (WordPress 4.0.1. The first one worked fine but the two below do not load with the following errors:

Updating Plugin Event Espresso – Events Table View Template (EE4.3+) (1/2)
An error occurred while updating Event Espresso – Events Table View Template (EE4.3+): Update package not available.
Updating Plugin Event Espresso – Grid View Template (EE4.3+) (2/2)
An error occurred while updating Event Espresso – Grid View Template (EE4.3+): Update package not available.

I went here and I don’t find those for download. Any ideas?

Does it matter that I subscribed to the pre-release channell on this site?

Thanks,
Joe


Tony

  • Support Staff

November 26, 2014 at 12:34 pm

Hi Joseph,

Did you purchase the EE4 Table View & Grid View templates separate from your license? I can not seem them within your account.

If so can you please provide the details within this form:

http://eventespresso.com/contact/update-request/

If you include the transaction ID for those purchases a member of our sales team can update your account.


Joseph Guarino

November 26, 2014 at 12:51 pm

Hello,

I was told I get a grandfathered in licence as I made an early upgrade purchase for EE 4. This includes ALL of the plugins so I’m not sure why they are not shown for me to download. I will follow that link and send them my purchase info.

Thanks,
Joe


Joseph Guarino

November 26, 2014 at 3:11 pm

I’m confused they were there a couple of days ago when I upgraded to EE4 and now they are not listed in my account.

I have a business license so I should get access to all addons. Right?

Says so here
http://eventespresso.com/2014/04/new-direction-event-espresso-4-support-licenses/

“In the near future we will offer a “Business License” (might be a different name) that is essentially a package that offers “one of everything” at a significantly discounted rate. This will allow event managers to get access to all our great event registration software for a super price. This support license package is yet to released.

These changes make Event Espresso more affordable and accessible to all event managers and WordPress developers.”

Thanks!


Lorenzo Orlando Caum

  • Support Staff

November 26, 2014 at 5:31 pm

Hi,

Your current support license is a business support license for Event Espresso 3.

We do not currently have a business support license for Event Espresso 4.


Lorenzo

The support post ‘Can't update Events Table View Template & Grid View Template’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 5 years ago ago

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