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Can’t update API key for MailChimp

Posted: August 21, 2024 at 3:49 pm

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hccc

August 21, 2024 at 3:49 pm

We recently updated our website and the mailchimp add-on was not working. I created a new API key to see if I can get it working. It will not save the new key. I tried deleting the add-on and reinstalling but the old key is still saved when I open after re-installing it.


Tony

  • Support Staff

August 21, 2024 at 4:32 pm

Hi there,

Do you see a ‘Save’ and ‘Save and Close’ button on your setting page or is it missing?

Like this: https://monosnap.com/file/jx6MsHvoDt7JAPUvGsgmL7MEuCEFop


hccc

August 21, 2024 at 4:58 pm

It’s missing.


Tony

  • Support Staff

August 21, 2024 at 5:54 pm

This reply has been marked as private.


hccc

August 22, 2024 at 9:40 am

Huzzah! That worked. Thank you!


hccc

August 22, 2024 at 9:40 am

Huzzah! That worked. Thank you!


Sam

  • Support Staff

August 22, 2024 at 11:39 am

We are glad you got that working now. Please feel free to ask if you have any other questions.

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