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ESTER BENZION
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September 17, 2014 at 4:19 am
Hi , Im not able to do automatically update through the wp-admin . In the plugin settings Im getting this message :
You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
Thanks
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Tony
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September 17, 2014 at 4:34 am
Hi,
Your license key has been reset.
Please go to Event Espresso -> General Settings.
Remove the license key (cut) and save the settings, replace the license key (paste) and save the settings once more.
Be sure to check for any white space before/after the key when pasting.
You should then able to update.
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ESTER BENZION
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September 17, 2014 at 4:45 am
Thanks! That worked, but now in the plugin list the message for the plugin has gone . I have Version 3.1.28.2.P |
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ESTER BENZION
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September 17, 2014 at 4:46 am
edit : the message for the plugin update has gone *
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Tony
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September 17, 2014 at 4:50 am
We’ve made some significant changes to the update library since that version number.
Can you go to Event Espresso -> General Settings. Just hit Save. Does the update message then appear once again within the Plugins list?
If not you may need to update manually on this occasion, we have a guide post here:
https://eventespresso.com/wiki/updating-event-espresso/#update_manually
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ESTER BENZION
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September 17, 2014 at 4:56 am
After the Save button now again Im getting the message “You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain.”
Can you please again reset the key ?
I will do manually update . Which version do you suggest to update ? I would like the latest 3.x version instead 4.x but will it work with Wordrpress 4 ?
Thanks
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Tony
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September 17, 2014 at 5:11 am
Looks like this is due to the changes made from between that version number and now. Once you have updated EE I will reset your license once again to remove the message.
Which version do you suggest to update ?
This depends on your requirements. EE3.1.36.5 will work with WP4.0 but if you would like to update to EE4 that will also work with 4.0.
Do you currently use Promotional codes? The members Add-on? Or in fact any of the EE3 Add-ons?
EE4 does not currently have Promotional code functionality and none of the EE3 Add-on’s are compatible with EE4. So it depends on your current requirements. If you can list the Add-on’s you currently use I’ll be happy to provide more information.
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ESTER BENZION
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September 17, 2014 at 5:18 am
Can you please help me how to check which Addons Im using ?
Thanks!
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Tony
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September 17, 2014 at 5:22 am
If you go to Dashboard -> Plugins.
You’ll find a list of all the Plugins your site is using. Any EE plugins will have ‘Event Espresso’ within the name.
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ESTER BENZION
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September 17, 2014 at 6:32 am
Thanks,
we are using :
Event Espresso
Event Espresso – Calendar
Event Espresso Lite – Event Registration and Management
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Josh
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September 17, 2014 at 9:17 am
Hi Ester,
It’s important to only use one of the Event Espresso plugins, which means you should deactivate the Lite version.
You can use the latest version of Event Espresso 3 (currently 3.1.36.5.p) with WordPress 4. If you’d prefer to use Event Espresso 3 that’s fine.
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