Support

Home Forums Upcoming Event Reminder Add-on Can't trash old registrations that are not attached to an event

Can't trash old registrations that are not attached to an event

Posted: November 23, 2018 at 3:58 pm


Daniel Palencia

November 23, 2018 at 3:58 pm

Hello,

I’m trying to clear out some old Event Espresso registration data, but when I try to bulk remove registrations that are not attached to an event I get a white screen.

The error log I get is below.

Any help would be appreciated. Thanks!

[Fri Nov 23 20:23:14.412515 2018] [:error] [pid 16283] [client 172.114.100.85:37699] PHP Fatal error: Uncaught exception ‘EventEspresso\\core\\exceptions\\EntityNotFoundException’ with message ‘The requested entity with Event ID=”2800″ was not found.’ in /nas/content/live/gayforgood/wp-content/plugins/event-espresso-core-reg/core/db_classes/EE_Registration.class.php:400\nStack trace:\n#0 /nas/content/live/gayforgood/wp-content/plugins/event-espresso-core-reg/core/db_classes/EE_Registration.class.php(470): EE_Registration->event()\n#1 /nas/content/live/gayforgood/wp-content/plugins/event-espresso-core-reg/core/db_classes/EE_Registration.class.php(171): EE_Registration->_release_registration_space()\n#2 /nas/content/live/gayforgood/wp-content/plugins/event-espresso-core-reg/core/db_classes/EE_Registration.class.php(1935): EE_Registration->set_status(‘RCN’)\n#3 /nas/content/live/gayforgood/wp-content/plugins/event-espresso-core-reg/admin_pages/registrations/Registrations_Admin_Page.core.php(2785): EE_Registration->delete()\n#4 [internal function]: Registrations_Admin_Page->_trash_or_restore_registrations(true)\n#5 /nas/co in /nas/content/live/gayforgood/wp-content/plugins/event-espresso-core-reg/core/db_classes/EE_Registration.class.php on line 400, referer: https://gayforgood.org/wp-admin/admin.php?_wpnonce=7d038200f9&_wp_http_referer=%2Fwp-admin%2Fadmin.php%3Fs%26_wpnonce%3D7d038200f9%26action%3D-1%26month_range%3DMay%2B2018%26EVT_CAT%3D-1%26_reg_status%3D0%26page%3Despresso_registrations%26route%3Ddefault%26perpage%3D100%26approve_registrations_nonce%3D44bdf38d78%26approve_and_notify_registrations_nonce%3D0ff19f4fb8%26decline_registrations_nonce%3Da1b71373e7%26decline_and_notify_registrations_nonce%3D8d06bb1e8c%26pending_registrations_nonce%3Df8306efaa7%26pending_and_notify_registrations_nonce%3D503562351a%26no_approve_registrations_nonce%3D5f3a35bba6%26no_approve_and_notify_registrations_nonce%3D6c6ea7be4c%26cancel_registrations_nonce%3D7a48fcb1c7%26cancel_and_notify_registrations_nonce%3D3090c967a3%26wait_list_registrations_nonce%3Dfbb3d430fd%26wait_list_and_notify_registrations_nonce%3Dfc8aeae15b%26trash_registrations_nonce%3D0c6cafa78a%26paged%3D1%26action2%3D-1%26default_nonce%3D7751a2d768&action=-1&month_range=April+2018&EVT_CAT=-1&_reg_status=0&page=espresso_registrations&route=default&perpage=100&approve_registrations_nonce=44bdf38d78&approve_and_notify_registrations_nonce=0ff19f4fb8&decline_registrations_nonce=a1b71373e7&decline_and_notify_registrations_nonce=8d06bb1e8c&pending_registrations_nonce=f8306efaa7&pending_and_notify_registrations_nonce=503562351a&no_approve_registrations_nonce=5f3a35bba6&no_approve_and_notify_registrations_nonce=6c6ea7be4c&cancel_registrations_nonce=7a48fcb1c7&cancel_and_notify_registrations_nonce=3090c967a3&wait_list_registrations_nonce=fbb3d430fd&wait_list_and_notify_registrations_nonce=fc8aeae15b&trash_registrations_nonce=0c6cafa78a&paged=1&action2=-1&default_nonce=7751a2d768

The support post ‘Can't trash old registrations that are not attached to an event’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso