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Can't see regions / manage regional managers Permissions Pro

Posted: June 27, 2012 at 11:58 pm


sboisvert

June 27, 2012 at 11:58 pm

I have the permissions Pro 2.02 Beta and Permissions 1.5 and I can’t seem to see the locale/region menu, they don’t appear in the event espresso menu like they do in the screenshot.

Now I might of fucked it up because I enabled the pro plugin first without enabling the basic one, I didn’t realized they were additive.

As a sidenote, on this page: https://eventespresso.com/support/ the link to the documentation points to : https://eventespresso.com/documentation/ and since its https: the redirect you have setup doesn’t redirect to http://eventespresso.com/support/documentation/

Thanks!


Jim Schuyler

June 28, 2012 at 1:55 am

I also didn’t realize they were additive — took me a couple of hours of trouble-shooting to figure it out.

However, my locales menu disappeared today while I was logged in as an admin (not an Espresso admin, but a WP admin). I later went and made sure that my WP administrators had “capabilities” turned on for “Espresso event admin” and “Espresso event manager” and “Espresso group admin” then I logged out and back in, and voila the menu appeared again. There is a lot of conditional code in EE that turns options and menus on or off based on the user’s capabilities, and I think that sometimes it’s a little buggy, so taking this extra step made the menu re-appear for me.


Josh

  • Support Staff

June 28, 2012 at 8:37 am

We’re working on updating the docs for the R&P add-ons. You do need to have the R&P basic add-on installed to use the R&P Pro. We’re also working out a few bugs with R&P Pro, we really need to label that add-on as a beta as it hasn’t been tested across a variety of installations/use cases, and it’s pretty complex.

Someone is working on the https redirects issue right now.


sboisvert

June 29, 2012 at 10:15 am

Thanks for the advice Jim. I’ve tried that, sadly without any impact. I’ve looked in the code and I found espresso_permissions_user_groups() which I think is what generates the pages for the regions and such, but I can’t seem to find where it is called or referenced, nor can I find where the locale / regions menu item is created (neither in the pro or the basic version). Do version 1.5 of basic and 2.02 of Pro work well together? Should I be using different versions? From what I understand the VIP account gives access to BETA downloads, where would I find those to test with?

Thanks.


Josh

  • Support Staff

June 29, 2012 at 1:45 pm

Hi sboisvert,

The Roles and Permissions Pro version is in beta. The locale / regions menu will only appear if both of the r&p add-ons are installed.


sboisvert

June 29, 2012 at 3:16 pm

Sorry I wasn’t clear, That is what I meant, I have both of those installed and no other EE plugins installed (apart from the main one). And I still do not see the menu item. This is on a Networked version of 3.3.2 under the Main blog (ID 1)
http://www.liberal.ca/files/2012/06/Untitled.png is a screenshot of the plugins being installed (the main Event Espresso Plugin is hidden by the drop down menu of event espresso)


Josh

  • Support Staff

June 29, 2012 at 4:16 pm

I have these loaded up on a single site installation, so this might be different for multi-site (I can’t say for sure if this will work on a multi-site install), but the locales + regional managers menus should appear for the admin on installation. If not, make sure the admin has the edit_roles capability and check on all capabilities for the admin.


sboisvert

July 3, 2012 at 3:24 pm

I’ve finally figured this out.
the problem is sorta end user error, (as it always is)
The reason I couldn’t find where the menu was generated is that its generated in the main plugin, hence why I couldn’t find it when I searched inside both permissions plugin for that add_submenu_page() command. But the bigger problem I had is that we had set use_venue_manager to false.
the code does this:
if ($org_options[‘use_venue_manager’] == ‘Y’ && function_exists(‘espresso_permissions_user_groups’)) {

Therefore having the venue manager set to false made it impossible for us to see these menu items. I guess we just didn’t clue in that venues were required for Regions, although it does in a way make sense logically. (althought we set it to false because we don’t want to manage “venues” per se, we just want to type in a random location every time as our events are always at different locations in the province [state], hence the answering false at the venue manager).

Hope this helps out the next person!

-Steph


Jim Schuyler

July 20, 2012 at 1:13 am

I just upgraded from Roles+Permissions Pro 2.0.2 to 2.0.3 (beta) and two menus went away. 1) “Locales/Regions” and 2) “Regional Managers” … not sure why. I replaced the add-on files with the old 2.0.2 version and the menus did not appear again. I then restored the dev server from a server image and the menus reappeared. (Guessing it has to do with data, but puzzled.)


sboisvert

July 20, 2012 at 6:38 am

Hi Jim, for us we realized that the menus were depending on “use venue manager” setting. this needs to be set to true for these menus to show up.

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