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Can't see Mailchimp add-on submenu on backend

Posted: December 20, 2016 at 8:31 am


mipstickyvette

December 20, 2016 at 8:31 am

Hi, I have the EE4 everything licence installed on https://www.mipstick.com/ and everything is up to date.

I can’t see the Mailchimp add-on submenu anymore although it’s installed correctly.

When I click “settings” on this plugin, it states “Sorry, you are not allowed to access this page.” although I’m the designer of the website and therefore an admin.

However, I recently, by mistake, reset all roles through “user role editor” and have managed to create a new admin role but since then, although all permissions are checked, I can’t see the Mailchimp add-on anymore.

Please help!


Josh

  • Support Staff

December 20, 2016 at 9:10 am

Hi there,

You can go to the User Role Editor page, then add the following capability:
administrator. Then your new admin role will be able to access the MailChimp add-on settings page.


mipstickyvette

December 20, 2016 at 3:15 pm

Hi Josh, I just want to say that you rock man!

And this concerns all EE team members!

You didn’t even have to help me as it was more of a “user role editor” issue, yet, your suggestion worked perfectly.

Thank you so much and here’s another reason why we, at Creative Elements Consulting Inc. (http://www.creative-elements.ca/), recommend Event Espresso to all our clients!


Josh

  • Support Staff

December 21, 2016 at 8:12 am

Thank you! If you have a moment, another way you can recommend Event Espresso is by leaving a review of Event Espresso on wordpress.org. Reviews help other WordPress users to find Event Espresso and are very much appreciated.

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Status: closed

Updated by  Josh 2 years, 10 months ago ago

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