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Can't see current or past registrations

Posted: June 10, 2021 at 6:29 pm


pfyffe1

June 10, 2021 at 6:29 pm

hi,
For some reason recent users can’t see their current registration history. to further clarify, if a person registers 15 persons for an event. The site shows them only one registration. They can’t edit the registrations. I see all the registrations on the back end but they can’t edit or update the registrations.


Tony

  • Support Staff

June 11, 2021 at 2:50 am

Hi there,

Is this on the [ESPRESSO_MY_EVENTS] output?

If so that output will only show a user ‘their’ registrations, meaning registration that match their account, not registrations they have made.

So when you say:

to further clarify, if a person registers 15 persons for an event. The site shows them only one registration

Did they input separate registration details for each of those tickets?

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