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Can't save edits to event ticket types

Posted: September 14, 2018 at 4:37 pm


abilenky

September 14, 2018 at 4:37 pm

If I duplicate a ticket or create a new ticket type I can’t save the changes. The message at the top of the screen says the event was updated but all the changes disappear.

I tried deactivating all plugins but that didn’t change anything.

WordPress Version: 4.9.8

Event Espresso Version: 4.9.67.p


Josh

  • Support Staff

September 14, 2018 at 5:23 pm

Hi,

May I ask does this happen for every event or just one? If it’s just one, and the event already has over, say, 15 ticket types already, then the web server’s max_input_vars limit was reached. In which case you can contact your web host and ask them to raise the limit.


abilenky

September 15, 2018 at 8:08 am

That was it. I increased max_input_vars and now it’s working. Thank you.

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Status: closed

Updated by  abilenky 6 days, 15 hours ago ago

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