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photocurio
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August 29, 2013 at 9:34 am
Our pottery studio had EE working just fine until recently, but now users cannot register for events. See our event listing page: http://indigofirestudio.com/register/
Clicking any event simply redirects back to the listing page.
We are running: WP 3.6, EE 3.1.34.1.P, recurring events 1.1.7.1, EE Calendar 2.0.6.2
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Josh
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August 29, 2013 at 10:03 am
Hi there,
Can you go in to edit the /register page and check to see if it has the [ESPRESSO_EVENTS] shortcode on it? If it has anything else (like [EVENT_LIST] ) it will need to be changed to [ESPRESSO_EVENTS]
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photocurio
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August 29, 2013 at 10:12 am
Hi Josh,
Yes, the shortcode is [ESPRESSO_EVENTS].
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Josh
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August 29, 2013 at 11:04 am
Hi there,
If it’s possible, can you please send temporary WordPress admin level log in credentials via the contact form on this page so support staff can investigate further?
https://eventespresso.com/send-login-details/
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Josh
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August 29, 2013 at 11:29 am
Hi there,
I found at least part of the cause of this. There is a redirection plugin that is set up to automatically redirect all of the event pages back to the Event Listing!
screenshot
You can resolve this by re-configuring your redirect plugin to no longer redirect the event pages. It may require setting up a new registration page if the 301 redirects don’t go away for a while. You might consider getting rid of this plugin entirely if it continues to redirect the event pages even after working through its settings.
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photocurio
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August 29, 2013 at 12:57 pm
Thank you, that plugin (404 Redirected) was indeed causing the problem.
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