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Can't register for a recurring event

Posted: September 11, 2012 at 4:36 pm


Andrew Clarke

September 11, 2012 at 4:36 pm

G’day,

I think I’ve followed the instructions for setting up Recurring Events Manager properly. But the results I’m getting aren’t great. See my Event Registration page

Okay, so the long list when you click on ‘Register Now’ is a bit messy.

But the main problem is that when you click on a date, nothing happens. What am I doing wrong?

Best Regards, Lloyd Borrett.

  • This topic was modified 8 years, 8 months ago by  Andrew Clarke.
  • This topic was modified 8 years, 8 months ago by  Andrew Clarke.
  • This topic was modified 8 years, 8 months ago by  Andrew Clarke.


Jonathan Wilson

September 11, 2012 at 8:01 pm

Andrew,

Does your http://www.chaordent.com/livinglegends/whats-on/event-registration/ page contain the [ESPRESSO_EVENTS] shortcode? This page should always contain that shortcode in order for events to work. You can hide it from view, as in not display it on the menu, but it must contain that shortcode.

You can use the [EVENT_LIST] shortcodes on other pages if you’d like other options for displaying events. See Shortcodes for details.


Andrew Clarke

September 11, 2012 at 9:14 pm

Yes, I’ve got [ESPRESSO_EVENTS] on the page.


Jonathan Wilson

September 11, 2012 at 10:19 pm

I’ve never seen a list of events that long on one page. Can you try adding another page with the [EVENT_LIST events_per_page=10] shortcode in it and see if that fixes your problem.


Andrew Clarke

September 12, 2012 at 12:39 am

When I switch to using [EVENT_LIST events_per_page=10] I get nothing on the page.

The reason for the length of the list is that I’ve created a years worth of daily events. The organisation has a tour event that they run each day at 11am and 2pm. Is there a better way to specify such a recurring event?

I guess I could just create 3 or 6 months worth in advance instead of a year, but that could cause other issues.

Still, I don’t see what the number of events has to do with the fact that when you select an event date to register for, nothing happens.

I’d have thought the problem is probably with the page being called in the link, rather than the one it’s going from.

Your suggestion of using an event-per-page=10 setting might have been more appropriate before I switched to the recurring event templates. Then there was a separate event entry for each day listed.

  • This reply was modified 8 years, 8 months ago by  Andrew Clarke.


Andrew Clarke

September 13, 2012 at 4:59 pm

G’day,

I’ve been looking at this some more.

On the Event Calendar page () the link for the event of Saturday 22 September 2012 is to http://www.chaordent.com/livinglegends/?page_id=2190&regevent_action=register&event_id=13 and it goes to the web page http://www.chaordent.com/livinglegends/whats-on/event-registration/?regevent_action=register&event_id=13. And this is the page that lets you actually register for the event.

Whereas, on the Event Registration page (), which is being displayed using the Recurring Event templates, the link for the same event day is to http://www.chaordent.com/livinglegends/?page_id=2190&e_reg=register&event_id=13&name_of_event=Visit the Living Legends – Guided Tour and it resolves to http://www.chaordent.com/livinglegends/whats-on/event-registration/?e_reg=register&event_id=13&name_of_event=Visit%20the%20Living%20Legends%20-%20Guided%20Tour which causes the same Event Registration page to be seen rather than take you off to the page where you can register for the event.

Thus it seems there might be a problem with the code that’s generating the link in the recurring event template file.

Hopefully the above explanation makes some sense!

Anyone else having this problem? Anyone know how to fix the problem?

Best Regards, Lloyd Borrett (for Andrew Clarke).

Setup details:
Event Espresso Version: 3.1.26.P
EE Recuring Events Version: 1.1.7
EE Calendar Version: 2.0.3
EE MailChimp integration Version: 1.0.4
EE Multi Events Registration Version: 1.0.4
EE Permissions Version: 1.5.1
EE Social Media Version: 1.1.4
EE Ticketing Version: 2.0.6-beta
WordPress Version: 3.4.2
PHP Version: 5.2.17
MySQL Version: 5.0.95

  • This reply was modified 8 years, 8 months ago by  Andrew Clarke. Reason: Added setup details


Andrew Clarke

September 14, 2012 at 11:53 pm

I think I’ve found the problem. The Recurring Event template files build a link with the URL fragment e_reg=register.

Changing this in the event_list.php and event_list_display.php files to use the fragment regevent_action=register instead, seems to have fixed the problem.

Best regards, Lloyd Borrett (for Andrew Clarke)


Maurice Langlais

September 29, 2012 at 3:25 pm

Andrew, thanks for posting your solution. I wasted time trying to figure out what I was doing wrong. Appreciate it!

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