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Can't migrate data from EE3 to EE4

Posted: August 26, 2014 at 11:37 am


Jenny Volvovski

August 26, 2014 at 11:37 am

I followed the instructions for upgrading to EE4. Deactivated EE3, uploaded the new EE4 plugin, and never got a screen for migrating data. It went straight to the live version of the plugin, with maintenance off. When I did it on my local environment it worked correctly.

I reverted back to the database pre-update and ran through the same steps again with the exact same results. Any ideas what could be wrong?

Thanks,
Jenny


Jenny Volvovski

August 26, 2014 at 11:51 am

I am upgrading from version 3.1.29.1.P, in WordPress 3.9.2


Josh

  • Support Staff

August 26, 2014 at 12:45 pm

Hi Jenny,

The Event Espresso 4 migration scripts were written and tested for migrating from EE 3.1.36.5. Can you try updating to 3.1.36 before migrating to Event Espresso 4?


Jenny Volvovski

August 26, 2014 at 1:46 pm

Hmm, I don’t have a license for 3.1.36.5, since I purchased the plugin a while back. Is there any workaround?


Josh

  • Support Staff

August 26, 2014 at 2:15 pm

You could try updating to the lite version of Event Espresso 3 first. Please be sure to make a backup of the database before this.


Jenny Volvovski

August 26, 2014 at 2:21 pm

I can’t seem to find the place to download the Lite version.
Jenny


Josh

  • Support Staff

August 26, 2014 at 3:08 pm

http://wordpress.org/extend/plugins/event-espresso-free/

is one place where we make the lite version available.


Jenny Volvovski

August 26, 2014 at 5:38 pm

Yup – that was it. Thanks very much!
Jenny


Tony

  • Support Staff

August 27, 2014 at 3:07 am

Hi Jenny,

I just wanted to check that when updating with EE3 Lite you could then migrate your data and all is working?


Jenny Volvovski

August 27, 2014 at 7:12 am

Yes, switching to Lite, then EE4 worked!

Thanks,
Jenny


Jonathan Wilson

August 27, 2014 at 8:45 am

Awesome! Thanks for letting us know.

Since this topic is resolved, I am going to close it. If you have anymore questions or issues, please start a new topic and we will be happy to help there. 🙂

The support post ‘Can't migrate data from EE3 to EE4’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Jonathan Wilson 5 years, 2 months ago ago

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