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Can't login to Ticketing App with WordPress logins

Posted: October 3, 2013 at 4:19 pm


Mark Middo

October 3, 2013 at 4:19 pm

When trying to login to the mobile ticketing app on an iphone with my WordPress logins, I am getting the error “Sorry, can’t login HTTP?1.1 406 Not Acceptable”

Anybody have any idea why this may be?

Got an event tonight, probably should have tested this earlier!


Dean

October 4, 2013 at 1:03 am

Hi,

Have you got the JSON app installed and active? Have you changed the settings in the plugin so that the JSON is public?


Mark Middo

October 4, 2013 at 3:08 am

Yeah it’s all installed and the API is set to public.. It worked fine for us before didn’t have an issue however since we updated and tried again we are having this 406 error..

Any ideas?


Dean

October 4, 2013 at 3:15 am

Did you update the API to version 2.0.3?


Belinda Stuart

October 10, 2013 at 6:23 pm

I’m having the same problem (406 error on login attempt) with the standard app, the HD app works however. I’m running version 2.0.2.p of the API plugin, and the API is set to public.

Would an upgrade to API version 2.0.3 solve this issue?


Josh

  • Support Staff

October 10, 2013 at 9:20 pm

Not likely. A 406 error indicates a server level issue. You can try contacting your host to see if there has been any changes to the Apache installation. A possible fix is posted in this article:

http://urbangiraffe.com/2005/08/20/mysterious-406-error/

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