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Can't log into ticket page

Posted: August 15, 2018 at 2:29 am

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Eveleen Coyle

August 15, 2018 at 2:29 am

Cannot log into ticket page – tickets refused to connect? how do you reconnect?


Tony

  • Support Staff

August 15, 2018 at 4:20 am

Hi thre,

Can you provide more details please, we don’t have a ‘ticket page’ by default so may I ask what that is on your site?

tickets refused to connect?

In what way?

I suspect you mean the registrations don’t show in the user ‘My Events’ section but need some additional details on exactly what the above means so we are both on the same page.


Eveleen Coyle

August 15, 2018 at 4:34 am

Hi Tony,

Thank you for your reply. The issue has been resolved. We couldn’t log in to our WP Admin for a couple of hours but we can now again.

Best,

Philippa


Tony

  • Support Staff

August 15, 2018 at 4:42 am

Ahh ok, I follow now.

I’m glad it’s fixed 🙂

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