Support

Home Forums Event Espresso Premium Can't Find Confirmation to Approve Attendees

Can't Find Confirmation to Approve Attendees

Posted: June 21, 2013 at 5:15 pm


Alice Manning

June 21, 2013 at 5:15 pm

Hello all,

I recently updated my client’s site with EE version 3.1.33.2P.    In the events that require “pre-approval,” she receives “recertification approval” email, but it doesn’t have the option the click “yes” send invoice.

She went ahead and clicked “update” thinking that it may all work. The message that she got on that screen was that the information had been updated. However, on the attendee list the attendee’s registration still showed “awaiting approval.”

I would appreciate some direction.

Thanks!

Alice


Josh

  • Support Staff

June 21, 2013 at 6:23 pm

Hi Alice,

There should be an option to approve the attendee if the pre-approval option is enabled. There is a critical bug that breaks the attendee approval feature in the 3.1.33.2.P release and they are working on a fix for and should be out soon.

The support post ‘Can't Find Confirmation to Approve Attendees’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso