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HamiltonChamber
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January 13, 2025 at 2:26 pm
I have an active license for EE, Calendar, Promotions, and Stripe Gateway add ons. When I navigate to one of my installed addon pages I get a 500 error, ie: https://eventespresso.com/product/ee4-events-calendar/ – error only happens when logged in.
Also, in myaccount I don’t see where to download my available software, ie: EE core and addons
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Garth
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January 13, 2025 at 3:51 pm
This reply has been marked as private.
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HamiltonChamber
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January 14, 2025 at 8:42 am
This reply has been marked as private.
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Garth
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January 14, 2025 at 9:37 am
Can you give me the link to the page that gives you a 500 error?
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HamiltonChamber
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January 14, 2025 at 11:08 am
Hi Garth,
URL: https://eventespresso.com/product/ee4-events-calendar/
Screenshot: https://snipboard.io/Kvmkcp.jpg
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HamiltonChamber
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January 14, 2025 at 11:23 am
Also, can’t access the add-ons for my account
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Tony
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January 14, 2025 at 5:15 pm
Hi there,
Looks like your account needed a manual update.
Ive updated the account and you should now have access again, please let me if you have any further issues.
My apologies for any inconvenience caused.
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